# Manage Your Plan and Billing

# Your subscription overview

View and manage your current plan at any time from your [Account Settings](https://elicit.com/settings) page. Scroll to the **Subscription & Billing** section to see:

- Your current plan and billing cycle (monthly or annual)

- Your monthly usage and how much of it remains

- Options to upgrade, change billing frequency, or cancel

# Upgrade or change your plan

To upgrade from Basic to Plus, Pro, or Scale, or to move between tiers, go to [Account Settings](https://elicit.com/settings) and scroll to the **Subscription & Billing** section. Select the plan you'd like and follow the checkout prompts.

Use the dropdown menu at the top of the plan section to switch between Industry and Academic plan options. Click Monthly or Annual at the top right of the plan section to switch billing terms. The table under the plans section describes what's included in each plan.

# Switch to annual billing

Annual plans offer a discount. Your usage still refreshes monthly, on the anniversary of your subscription date (see [Usage limits in Elicit](https://support.elicit.com/en/articles/15646622-usage-limits-in-elicit)). To switch from monthly to annual billing, go to [Account Settings](https://elicit.com/settings), scroll to **Subscription & Billing**, and select the annual option for your current plan.

If you're part of a university or research institution, you may also be eligible for an institutional contract to provide Elicit to your students, faculty, and staff. [Save on Elicit: Annual Discount & Institutional Contracts](https://support.elicit.com/en/articles/14759317-save-on-elicit-annual-discount-institutional-contracts) covers how to raise it with your institution, including a template for the request.

# Update your payment method

Go to [Account Settings](https://elicit.com/settings) and scroll to the bottom of the **Subscription & Billing** section. Click **View on Stripe** to open your Stripe customer portal and update your credit card or other payment details.

# View receipts and invoices

Elicit emails a receipt after each payment, along with a link to a downloadable invoice. To access past invoices or add billing information (such as your company address, VAT number, or tax ID) to future invoices:

1. Go to [Account Settings](https://elicit.com/settings)

2. Scroll to **Subscription & Billing** and click **View on Stripe**

3. In the **Billing Information** section, click **Update information**

Note: Elicit cannot retroactively update invoices that have already been issued. For step-by-step instructions, see [Add Information to Invoices or Receipts](https://support.elicit.com/en/articles/14759335-add-information-to-invoices-or-receipts).

**Enterprise and institutional customers:** Invoice-based billing is available for Enterprise and Institutional plans. Contact <sales@elicit.com> to discuss options. [Invoice-Based Billing](https://support.elicit.com/en/articles/14759339-invoice-based-billing) sets out which plans can be paid by invoice and which have to be paid by card.

# Cancel your subscription

Cancel at any time. Your access continues until the end of your current billing period, and you retain read-only access to completed work after cancellation.

**Plus or Pro:** Go to [Account Settings](https://elicit.com/settings) → **Subscription & Billing** → click **Downgrade to Basic**.

**Scale:** Click your name at the bottom left of any page → **Manage** → scroll to **Subscription & Billing** → click the three-dot menu → **Cancel plan**.

For full cancellation steps, and for permanently deleting your account, see [Cancel Your Subscription or Delete Your Account](https://support.elicit.com/en/articles/14759318-cancel-your-subscription-or-delete-your-account).

# Managing a Scale plan

Scale plan admins have access to an **Admin Settings** dashboard (click your name at the bottom left of any page → **Manage**) to:

- Invite or remove team members

- View usage across the team

- Purchase additional seats

Seats can be added at any time. Removing seats takes effect at the next billing date. For how seats, invitations, and removing a team member work in detail, see [Elicit's Scale Plan for Teams](https://support.elicit.com/en/articles/14759330-elicit-s-scale-plan-for-teams).

# Elicit's Free Basic Plan

To subscribe to Elicit's free Basic plan, click the Skip button at the bottom of the plan selection page during the sign up process. Every plan and its limits are listed at [elicit.com/pricing](https://elicit.com/pricing).