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Elicit's Scale Plan for Teams

What a Scale subscription includes, how usage is shared across the whole team, and how to create a team, invite members, and remove them.

Elicit Scale subscriptions are designed for teams of researchers collaborating on systematic reviews and more demanding research projects together.

Elicit Scale subscriptions include everything in Elicit Pro, plus:

  • Real-time collaboration: Share Systematic Reviews and other sessions with named teammates or with your whole team at once. Everyone with edit access can work in the session together.

  • More usage: 5x the monthly usage included with Pro, shared across Research Agent sessions, Reports, and Systematic Reviews. Scale has the highest usage limits available on a self-service plan.

  • Pooled usage: A team's included usage is the sum of its seats, so a 4-member team has 4x an individual's usage, and the whole team draws from one pool. Members don't have to use equal shares: one person might run most of the month's reviews while another runs a few.

  • More columns: Add 30 columns to your tables at a time.

  • Extract from figures: Elicit can pull data from figures, charts, and diagrams in addition to text and tables. Turn on Premium PDF parsing in your Account Settings, then Extract from figures on your Systematic Review's Setup page. Both raise the usage a review needs.

  • Centralized billing: All team members' subscriptions are billed to the Team Admin in a single purchase.

  • User management: Team admins have access to an Admin Dashboard to invite or remove team members, view usage, and purchase additional seats.

  • Data security: When a team member leaves your team, team admins can choose how to handle access to previous content created and uploaded as part of the team.

For how usage is measured and what happens if you exceed it, see Usage limits in Elicit.

Subscribing to an Elicit Scale plan

You can upgrade to a Scale subscription from your account settings page, or when signing up for Elicit for the first time.

The user who initially signs up for the Scale subscription will be the default administrator for all members of the team.

When signing up, choose the number of team members on your subscription.

You can add or remove team members at any point in your subscription.

  • Adding seats will immediately increase your team's included usage and allow you to invite an additional user.

  • Elicit cannot issue partial refunds for removed team members. Removing seats will update the cost of your subscription, effective on your next billing date.

Team Admin Settings page

As the administrator of an Elicit Scale plan, you will have access to a Team Admin Settings dashboard, where you can add or remove seats, view existing members, invite new users to join your team, remove old team members, and view your team's usage.

Open the admin settings by clicking your name at the bottom left of your screen when you're logged in to Elicit and then clicking "Manage":

Adding or removing seats from your plan

To add a seat, click the +Add Seats button. When you add a seat, you will be charged a prorated amount for the new seat for the time remaining in your current billing cycle. The new seat becomes available immediately and you can invite a user to it using the +Invite Users button.

To remove a seat, first remove the team member from that seat. See how to do that here. Once the seat is empty, click the three dots and choose Edit Team.

In the modal, use the minus button to lower the number of seats, and then click continue. It will only allow you to proceed if you currently have enough empty seats to do so.

The seat(s) will be immediately removed from your team. There is no prorated refund for unused time in your billing cycle for a removed seat.

Creating your team and inviting team members

Visit your Team Admin Settings page and click the +Invite users button to invite members of your team to join. Your team members need to accept your invitation to join the team. Team members must create or use an account using the same email address you invited to successfully join your team.

You can cancel an invitation at any time before the invitation is accepted.

Joining a team

The only way to join a team is to have a team administrator invite you to the team. You will need an Elicit account to accept an invitation and join the team.

To accept your invitation, click the Join Team button from your invitation email.

You'll then be prompted to sign up or log in to Elicit. You must sign up or log in using the same email address the invitation was sent to in order to successfully accept your invitation.

You can only be part of one team at a time.

Once you join a team, your existing workflows and Systematic Reviews will fall under the team account. They will not be automatically shared or visible to the team, however your team admin may restrict access to these workflows if you leave the team in the future.

If you have personal work you want to maintain ownership of, create a new Elicit account to use with your team.

Deactivating or removing a team member

Team administrators can deactivate or remove a team member at any time.

Navigate to your admin settings page to view the members of your team. Open the menu for any active team member's email address to deactivate them or remove them from the team.

Screenshot of the Elicit Admin Settings page showing the deactivate and remove options in a team member's action menu

Deactivate: Deactivating a team member locks the user out of their Elicit account immediately. The user will lose access to the team and its resources, including unshared work and work created prior to joining the team, and cannot use Elicit at all. This action is reversible, and an admin can restore a deactivated team member's access at any time. Deactivated users are not counted as an occupied team member seat.

Remove from team: When removed, the team member's account is severed from the team. The user will still have access to their account, which will be downgraded to a free individual Elicit Basic account. The user can still log in and access work they have previously created using Elicit. Removed users are no longer visible to the team, and are not counted as an occupied team member seat.

When should I deactivate vs. remove a team member?

Deactivate when you want to block access and prevent a team member from accessing the team again. This is commonly used when an employee leaves a company.

Remove from team when you want the user to be able to return to personal use. This is commonly used when access to the team was granted temporarily for a specific collaborative project.

When your team account is deactivated

When your account is deactivated, you will no longer have access to Elicit using this email address.

To use Elicit again as an individual subscriber, create a new account using a different email address.

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